Need a “competent person” for a report on work completed

It's a pity you took the van away before seeking advice as he could claim that you "doctored" it after removing it. In any case, it is a shocking job, not far short of vandalism.
Good luck!

 

You don't need to get a VW expert - any company that does vehicle restoration would be able to provide you with an opinion - local(ish). You may have to pay for it, but it would be money well spent.

There is a limit of £5k on Small Claims (linky) - but there is no guarantee that you will ever see anything even if you win.

Do you know if the person you trusted to do this runs his workshop as a business or not?

 

We have similar thoughts too… taking him to court… he actually stands by his work because he’s contested it

 

We didn’t feel that we could keep the van there any longer as he has also caused damage to the van in several places. We took a video as soon as it came off the tow truck

 

Thanks for your reply.
Unbelievably he does run his workshop as a business. We have started a claim against him in the small claims court which he has contested - hence the reason why we are looking for a report.

 

Shocking workmanship, if you can even call it that. I feel for you and hope you end up getting your money back.

 

Contact your local trading standards and they should be able to point you in the right direction.
You need someone who is capable of writing a report that a judge can understand.

 

Dont think thats strictly true iv been told by a legal advisor on a different matter that its 10k and if he wins ( which he should judging by the pix ) you can send in bailiffs straight away to recover the sum or goods

 

Scotland has different rules

 

What has been done is clearly not what you expected but your instructions were vague and obviously their interpretation of a “full interior restoration” was not the same as yours. Did you have no idea what they were going to do?

 

Probably best not to name names at this stage.

 

we had multiple meetings prior to the work commencing to discuss and agree on what work was to be completed, the order of works, timeframe for completion and the expected quality. In my opinion none of these were fulfilled.

 

no not at this stage, but I will have great pleasure naming names when the time is right

 

Jeez, that's incredibly shoddy work. I can't believe how much they've charged for that...

You may have already done this, but I would advise writing down a timeline of every single interaction that took place, and what was discussed between the two of you (conversations, phone calls, observations of work/damage they caused). I'm not sure how verbal agreements work in court tho, if you have nothing in writing... But I think it can be in your favour if you're able to provide very clear facts and dates.

I really hope you can sort this out, and the person who undertook this work either changes their game big time, or stops ripping people off (probs too much to hope for sadly)

 

Well if this the standard you need to achieve to start a successful camper interior business then im giving up the building and starting one now with my dogs and ten yr old nephew lol we should clean up

 

In law the starting point in most situations verbal contracts have the same status as a written one, the obvious problem is that there is no proof of what was in the contract. And easy for the parties to claim different things were intended. Being civil law the threshold to achieve is a balance of probabilities, but I'd guess you'd need some persuasive evidence. Not sure how much money exchanged hands but good luck, you'll probably need it.

 

Legally you can't name names on here. we've been down that road before

 

Not planning on naming names on here, but will delight in showcasing his incredible talents elsewhere

 

I get that but there seems to be an awful lot of insurance companies and recovery companies regularly named for various degrees of incompetence on TLB.

 

A good point but are these “Anecdotal, but factual “ and therefore perhaps justified in alerting others ?